Metro Hobbies
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03 9890 1144
Knowledge base
Announcements
Join the Team
1
Would you like to work with Metro Hobbies?
Christmas FAQs
5
Delivery and Click & Collect Cut Off Dates for Christmas
When will my order arrive?
Can you get my order to me any faster?
Do you sell Gift Cards?
Do you offer Gift Wrapping?
Metro Hobbies
Our Stores
2
Box Hill
Melbourne City
About Us!
5
Our Story
Community and Environment
Metro Hobbies Youtube
Website Terms of Use
Disclaimer
Shopping with Metro Hobbies
Shopping with Metro Hobbies
7
Price Matching
Stock Locations & Store Transfers
Do you ship internationally?
Do you buy second hand products?
Can you provide a quote for insurance purposes?
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Ordering Online
7
How to set up an account
Can I add to or change my order?
Can I combine my orders?
I placed an order and now the item is showing sold out. Will my order be shipped?
What does Out of Stock mean?
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Your account
3
Changing account details
How do I change the email address associated with my account?
Having trouble logging in to your Account?
Pre-Orders
5
What does Pre-Order mean?
Can I order something that is out of stock or pre-order?
When will my pre-order ship?
The Item I Pre-Ordered is now showing as Sold Out, have I missed out?
The order I placed contains a pre-order product, when will it ship?
Shipping and Handling
Shipping FAQs
13
Shipping Guide & Pricing
Shipping Method Overview
When will my order ship?
How can I track my order?
How long will it take for my order to arrive?
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Click & Collect
8
What is Click & Collect?
How do I use Click & Collect?
When will my click & collect order be ready?
What do I need to bring when I collect my order?
Can someone else collect my order for me?
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Shipping to New Zealand
7
Which items are available for shipping to New Zealand?
How much does shipping to New Zealand cost?
How long will it take for my order to arrive?
Can I track my order?
Will I need to sign for my delivery?
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Payments, Gift Cards and Vouchers
Payments
5
Payment Methods
Buy Now Pay Later
Do you offer in store LayBuys?
Credit Card Verification - 3D Secure
Placing an order with Direct Deposit
Gift Cards & eGift Cards FAQs
9
What is the difference between a Standard Gift Card and an eGift Card?
How do I use my Standard Gift Card?
How do I use my eGift Card?
Do you sell gift cards?
When does my Gift Card expire?
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Gifts
0
Returns, Warranties & Repairs
Returns
10
Returns and Refunds
Your Consumer Rights
Change of Mind
My item arrived damaged
How to Submit a return
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Faulty Products and Our Warranty Procedure
4
Metro Hobbies Warranty Procedure
Traxxas Warranty Procedure
Carrera Warranty Information
Warranty Periods
Repairs
1
Repairs
Radio Control (RC)
RC FAQs
7
What is the difference between brushed and brushless motors?
What is the difference between Mode 1 and Mode 2?
What do RTF, BNF, PNP and ARF all mean?
What is the average run time of a RC car?
What does RTR mean?
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Batteries and Chargers
5
What does 2S, 3S, 4S & 6S mean in a LiPo battery?
Radio Control Battery Safety
Radio Control Charger Safety
What does mAh mean?
What does the C rating mean in a LiPo battery?
New to RC?
11
A beginners guide to Driving Radio Control Cars!
Beginners Guide to RC Aircraft
Are spare parts available?
Storing your RC Car
How to Maintain a RC Boat
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Plastic Modelling
Plastic Model FAQ
4
Understanding Model Kit Scales
What do I need to complete my plastic model kit?
Do model kits come with paint and glue?
I've lost or damaged a piece for my model kit, can you help me get a replacement?
Gundam
3
What is Gundam?
Gundam Grades (HG/MG/PG) What do they mean?
What tools will I need to build my Gundam Model?
Airbrushing
5
Buyers Guide to Beginner Airbrushing
What is the difference between Single Action and Double Action Airbrushes?
My airbrush needs a good clean. I've been reading a lot of posts on how to clean airbrushes. I want to clean mine but i’m concerned about damaging the seals. What do you recommend?
Getting in to Airbrushing
Quick Look at Airbrush Paint Consistency and Airbrush Flow
Hobby Supplies FAQ
7
Acrylic, Enamel and Lacquer Paints. What's the difference?
Cutting parts off a Plastic Sprue
What is the benefit of using extra thin glue?
When should you use super glue and what on?
What can I use to glue clear pieces?
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Model Railway
Train FAQ
14
What is the difference between HO, OO and N scale?
Do Hornby and Peco track work together?
What is the difference between HO and OO scale?
Can my OO scale train run on HO gauge track?
What is the difference between DC and DCC?
View all 14
How to
2
How to take care of your Model Locomotive
How to Handle your Model Train
Slot Cars
Slot Car FAQs
8
Slot Car Buyers Guide
What is the difference between digital and analogue sets?
Can you run Scalextric Cars on Carrera track and vice versa?
Can I get more track and cars for my slot car set?
Will Carrera Digital Cars run on Carrera Evolution Track?
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How To
2
How to Maintain your Slot Car
How to replace slot car braids
Diecast
Diecast FAQ's
4
Where to start when collecting model cars
Model Car Materials: Diecast, Resin and Composite
What makes model cars collectable?
What's the difference between diecast car scales?
Lego, Toys & Games
Light My Bricks
2
What are Light My Bricks?
Do I need to install my Light My Bricks kit as I build my LEGO® set?
Board Games
3
What's the difference between a board game and a tabletop game?
Types of Board Games
KayJays Top 4 Family Board Games
Information collected
Privacy policy
1
Privacy Policy
Opt-out policy
0
Product Recall
Product Recall 2024
1
Traxxas Australia Product Safety Recall 2024
Product Recall 2021
1
Product Recall - 1/10 ECX Desert Buggy, Monster Truck, ECX Brutus, Slipper Pad Spare Parts
Sales and Promotions
Promotions
2
KBD20 Voucher Terms and Conditions
EOFY 2024 Sale Terms and Conditions
Coupons
1
My coupon or promo code doesn't work